This Terms of Service Agreement (“Agreement”) is between the Client (“You”) and Precision Pet Imaging (“Company”, “we”, “us”). By purchasing our Services (defined below), you agree to the terms below and our Privacy Policy.

1. Our Services. Subject to the terms of this Agreement, we will provide diagnostic imaging interpretation services (the “Services”). Additional information related to the specific Services provided, and related fees incurred (“Fees”), will be provided to you in connection with each order, and will depend on the Services ordered. General information relating to our Services can be found here.
2. Payment and Credit Card Authorization. For our services, you shall pay to us all sums required by or connection with this Agreement, as provided by Company. Company shall provide specific sums due under this Agreement via invoices, facilitated by Intuit QuickBooks (“QuickBooks”), or any other reasonable manner. By using our Services and providing your credit card information, you authorize the Company or QuickBooks to charge your credit card as payment method for all charges contemplated by this Agreement, including any credit card fees. Understanding that QuckBooks is a third-party facilitator of financial transactions, Company makes no representation or warranty as to the security of QuickBooks data protection, and in no event will be liable for QuickBooks handling of any personal or financial information (including any subsequent loss, injury, or damages caused by or in connection with QuickBooks, for any reason). For more information, refer to our Privacy Policy.
3. Non-diagnostic Services. Company may determine, in its sole discretion, that Services provided are non-diagnostic in nature and, in the event any Services are deemed non-diagnostic, you will not be charged any Fees
4. No Refunds. Generally, we do not issue refunds for any reason. We may provide refunds on a limited, case-by-case basis, subject to our sole and absolute discretion.
5. Release of Images. Company may utilize any images provided by you for teaching, continuing education, professional portfolios, marketing, or social media purposes. In the event Company desires to use any images you provide for the reasons set forth above, Company shall redact any information which could directly identify you or the patient. By entering this Agreement, you grant to us the right to reproduce any images you provide in accordance with this section, and adequate consideration for this grant is within the Fees contemplated in Section 1.
6. VetRocket Cloud Storage. We use VetRocket, a cloud image storage provider, to generate reports and store information related to this Agreement. We make no representation or warranty as to VetRocket’s security, data protection policies, and privacy policies (if any). In no event will Company be liable for any unauthorized disclosure of patient information (including any subsequent loss, injury, or damages caused by or in connection with VetRocket, for any reason)
7. Company Representations and Warranties. In connection with our Services, we represent and warrant that we will conduct the Services in accordance with applicable federal, state, and local laws, including but not limited to licensure requirements.
8. Disclaimer. EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, COMPANY MAKES NO WARRANTIES REGARDING THE SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED.
9. Limitation of Liability. In any suit, action, claim, or proceeding, the maximum extent of Company liability will be a full refund of any costs paid by you to Company. EXCEPT FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT BY THE COMPANY, IN NO EVENT WILL WE (OR ANY OF OUR OFFICERS, EMPLOYEES, AGENTS, OR ASSIGNS) BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY PECUNIARY LOSS HOWEVER CAUSED AND ON ANY LEGAL OR EQUITABLE THEORY OF LIABILTIY, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHEWISE.
10. Indemnification.  By entering this Agreement, you agree to indemnify and hold harmless Company (and its affiliates, officers, employees, agents, independent contractors, and assigns) from and against any claims, damages, costs, liabilities, and expenses (including but not limited to attorneys’ fees and court costs) arising out of or relating to your performance this Agreement.
11. Governing Law. This Agreement, and all questions arising under it, shall be determined in accordance with Tennessee law.
12. Dispute Resolution. Any action, suit, claim or proceeding arising out of or relating to this Agreement or our Services shall be instituted in the Tennessee state courts located in Davidson County, Tennessee. Each party irrevocably submits to the exclusive jurisdiction of such courts in any such action, suit, claim or proceeding. The parties irrevocably and unconditionally waive any objection to venue of any suit, action, or proceeding in such courts and irrevocably waive and agree not to plead or claim in any such court that any such suit, action, or proceeding brought in any such court has been brought in an inconvenient forum.
13. JURY TRIAL WAIVER. EACH PARTY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LEGAL ACTION ARISING OUT OF OR RELATING TO THIS AGREEMENT. EACH PARTY CERTIFIES AND ACKNOWLEDGES THAT (A) NO REPRESENTATIVE OF ANY OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PARTY WOULD NOT SEEK TO ENFORCE THE FOREGOING WAIVER IN THE EVENT OF A LEGAL ACTION, (B) SUCH PARTY HAS CONSIDERED THE IMPLICATIONS OF THIS WAIVER, (C) SUCH PARTY MAKES THIS WAIVER VOLUNTARILY, AND (D) SUCH PARTY HAS BEEN INDUCED TO ENTER INTO THIS AGREEMENT BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION.
14. Modifications. This Agreement may be amended by the Company at any time. In the event of any amendment or modification, We will provide notice to you of such modification. Your continued use of our Services after We provide notice of any amendment constitutes your assent to such amendment.
15. Severability. If any term or provision of this Agreement is found invalid, illegal, or unenforceable, that term or provision shall be severed, and the balance of the Agreement shall survive and be interpreted in accordance with the intent of the parties, as evidenced by this Agreement.
16. Assignment. Neither party may assign their rights or delegate their duties, in whole or in part, under this Agreement without consent of the other party.
17. Contact Information. We will use the contact information you provided in your New Client Form. You may update your contact information as necessary by providing notice to us. Our contact information can be found here.
18. Headings. The headings in this Agreement are for reference only and shall not affect the interpretation of this Agreement.